NH Law About... Winter Heating

Introduction to... Winter Heating

Posted January 7, 2013. Revised January 14, 2013; April 22, 2014; December 9, 2016.

A common question in New Hampshire is whether or not utilities, particularly heat, can be disconnected during the winter. The “Read About …” section of this guide refers to resources about the law on this topic and will provide context and key terms. “Read the Law …” links to selected law on winter heating and should be used as a jumping off point for further research. “For More Help…” provides links to legal information programs, libraries, and legal assistance. 

Please remember that this guide is for information purposes only and is not comprehensive. It is intended as a starting point for research, to illustrate the various sources of the law, and to provide guidance in their use. NH Law About ...  is not a substitute for the services of an attorney.  

Read about... Winter Heating


New Hampshire. Public Utilities Commission. Winter Disconnection Rules

Link verified on: December 9, 2016

During the winter months, there is increased protection for customers of electric, natural gas and steam utilities. While customers can still be disconnected if they fail to make payments on their gas, electric or steam bills, it is more difficult to be disconnected in the winter time.   GO>

New Hampshire. Dept. of Health and Human Services. Health Officer Manual. Housing Standards

Link verified on: December 9, 2016

The Health Officer Health Officer may enforce minimum standards for rental housing, including: safe drinking water, availability of hot water, garbage control, properly functioning septic systems, vermin control, adequate heat, and that walls and roofs do not leak. Health officers are often requested by tenants to inspect rental housing to determine if the rental unit meets the health and safety standards established under RSA 48-A:14.   GO>


Access to utility service : regulated, de-regulated and unregulated utilities, deliverable fuels, and telecommunications / Charles Harak , Olivia Bae Wein, Darlene R. Wong, John Howat ; contributing authors, Roger Colton, Kay Joslin, Geoff Walsh. Boston :   GO>

Link verified on: December 9, 2016

The National Consumer Law Center guide to the rights of utility consumers / from the National Consumer Law Center ; [by] Charles Harak, Olivia Bae Wein, Gillian Feiner. Boston : National Consumer Law Center, c2006.   GO>

Link verified on: December 9, 2016

Back to the top

Read the law about... Winter Heating


2011-456. Myla Randall v. Nahla Abounaja

Link verified on: December 9, 2016

The respondent, Nahla Abounaja, appeals an order of the Rochester District Court (Cappiello, J.) that awarded the petitioner, Myla Randall, $18,000 in damages under RSA 540-A:4 (Supp. 2012) (amended 2011) because of the respondent's willful failure to provide heat to the petitioner's apartment for eighteen days.   GO>

Learn About New Hampshire Cases: New Hampshire case law consists of the published opinions of the New Hampshire Supreme Court. GO>


RSA 128. Town Health Officers  GO>

Link verified on: February 24, 2017

RSA 48-A. Housing Standards  GO>

Link verified on: April 21, 2017

RSA 363-B. Procedures for Termination of Certain Utility Services  GO>

Link verified on: December 9, 2016

RSA 374. Public Utilities. General Regulations  GO>

Link verified on: December 9, 2016

RSA 540-A. Prohibited Practices and Security Deposits

Link verified on: May 23, 2017


Find it in a Library ... New Hampshire Revised Statutes Annotated

Link verified on: July 21, 2017

Find the New Hampshire statutes in print at libraries throughout the state.   GO>

Find it in a Library ... New Hampshire Landlord & Tenant Law Annotated. LexisNexis.

Link verified on: May 23, 2017

This single-volume book is a compilation of New Hampshire landlord tenant law statutes. It includes references to New Hampshire Supreme Court decisions and to books about landlord and tenant law in New Hampshire. Libraries may borrow the NH Law Library's copy through Interlibrary Loan.   GO>

Learn About New Hampshire Statutes: New Hampshire statutes are the laws of the State of New Hampshire as enacted by the New Hampshire General Court. GO>


New Hampshire Public Utilities Commission. Orders

Link verified on: December 9, 2016

If the Public Utilities Commission issues an order on winter disconnections, it will be found on this site. To search PUC orders, use Google's site limiter. Search using either [site:http://www.puc.nh.gov/Regulatory/Orders] or, for orders before 1998 use this: [site:http://www.puc.nh.gov/Regulatory/Orders/1973-1997orders/]   GO>


Puc 1200. Rules for Uniform Administration of Customer Relations.

Link verified on: December 9, 2016

Purpose and Scope of Rules -- Definitions -- Service Provisions -- Winter Rules -- Medical Emergency Rules.   GO>


City of Manchester, NH. Code of Ordinances. Chapter 150 Housing Code

Link verified on: March 24, 2017

This is an example of one city's housing code ordinance establishing minimum standards for heating facilities. Most towns and cities in NH have ordinances online; if not, check with the town.   GO>


New Hampshire. Dept. of Health and Human Services. New Hampshire Health Officer Contact Information

Link verified on: December 9, 2016

NH state law requires every municipality to have an appointed health officer.   GO>

New Hampshire Public Utility Commission. Consumer Affairs Division   GO>

Link verified on: December 9, 2016

Back to the top

Supported by Altos   

DISCLAIMER: This website is designed to collect and organize reliable, authoritative legal information about New Hampshire law. The links from this site are to sites over which we have no authority or control. We assume no responsibility for the accuracy of the information you may encounter once you leave our site.